The fireball: my first feedback story It was one of my first jobs, the debut of my career. I was working for Procter & Gamble in Bucharest. The Romanian branch had just opened a procurement centre (intending to transfer all procurement activities from Brussels and Geneva), and I was employee number four of the new... Continue Reading →
Practice Empathy with Nonviolent Communication
Empathy and emotional intelligence are the focus of management and leadership research. Not only that but it's considered a core skill for just .. being human. The success of teaching children empathy brought the idea that adults can be taught too. Fortunately, there are a lot of tools to learn empathy, and here's one of... Continue Reading →
Increase Your Team’s Performance with The Culture Map
I've been living in Malaysia for over five years, working for a company that employs more than 60 nationalities. My first Scrum team had eight nationalities (out of eight team members) spread across all spectrums of cultural differences. My family is also multicultural (my son has Romanian-Malaysian genes, plus influences from Romanian, Chinese, Malaysian and... Continue Reading →
Becoming a Skilled Facilitator – A Framework
An Agile Coach wears many hats - coach, trainer, teacher, mentor, consultant, conflict navigator - but my favourite role as a Coach is by far is facilitating groups. There is an immense satisfaction in being the force behind group problem-solving, helping a group navigate through their issues or conflicts or get clarity and create ideas.... Continue Reading →
Increase Team Collaboration with These 3 Concepts
I started working with software developers a little under ten years ago. Coming from a business background, my predominant work was communication and relating. But I began to work with people who would spend more time creating, designing, and building products. I had to relearn my approach to work, communication, meeting settings and generally my... Continue Reading →
You Don’t Need to Be Technical to Be a Great Agile Coach
Last year in November I attended the LeSS training with Bas Vodde in Singapore. After three days of immersion in LeSS and Lean I asked Bas: "Would you hire a Scrum Master who is not a software developer?" Bas: "No." The answer was expected. At the same time, earlier in the course, we discussed engineering... Continue Reading →